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CONTACT

Primary address:  ODOMETER GEARS, LTD.
                     2155 LANIER LN STE L
                     ROCKVILLE, VA 23146-2237

Returns address: Odometer Gears Ltd.
                            2155 Lanier Ln Ste L
                            Rockville, VA 23146-2237
Please see our returns policy page for more information: Odometer Gears - RETURN POLICY & WARRANTY INFORMATION.

Please refer to the FAQ page before calling.

#1 - Online Shopping Cart - (Easiest and safest method)
This is the easiest method for ordering. In a nutshell, you pick the items you want to order, and the system automatically totals your order  Once you fill out state/postal code or country/postal code information, the correct shipping charge will be displayed, and upon your confirmation, the order will be processed.  ou will either log in or use PayPal to process and pay for your order.  You will receive a confirmation E-mail regarding your order shortly after completion.  The shopping cart system provides the newest technology in secure ordering to protect our customers against fraud.  e are confident that your credit card number and personal information are highly secure.  Our ordering system uses a "Secure Sockets Layer" (SSL) security system, widely accepted as the Internet security standard. When you submit your credit card number, it is encrypted, meaning your information is encoded and secure as it travels across the I ternet. If you still have hesitations about sending your credit card number, you can always give us a call, and we can process your order over the phone.

IMPORTANT: PayPal will accept your credit card WITHOUT NEEDING TO SIGN UP WITH THEM.
Simply bypass the "Log In" part and click "Don't have a PayPal account ", to use a credit/debit card or check.

#11 - When will my order ship?
We ship orders Monday through Friday. Postal orders must be received by 4:30 pm EST and FedEx by 4:00 pm EST. These are our pickup times for both vendors. 

We currently do not offer UPS Saturday Overnight delivery through the  ebsite. If this is an option you would like then you will need to phone in you  order. Generally, Saturday delivery is roughly double UPS Priority Overnight.

 We do not offer discount pricing for single orders.  We base our discounts on volume pricing as we sell wholesale to many resellers. Discounts start at 20 or more parts per order.

We are a three person business and we try to answer everytime the phon  rings. If we do not answer please let the phone ring until voicemail picks up and leave a  essage. We will get back to you!

c: (757) 593-3478 - Jeff Caplan
c: (757) 771-6694 - Darren Shackelford


For questions, please email, call, or text  nytime. Weekends and evenings are ok.
If we are working with another client and you reach our voicemail, it is imperative for you to leave a message so that we can get back in touch with you. Please leave your name, phone number, and reason for the call, and we will return your call promptly.

Sales@OdometerGears.com